Rated 4 out of 5 by 4reviewers.
Rated 5 out of 5 Central Toronto hotel The St.James Hotel was lovely. Clean, fresh rooms with wooden floors which can be kept much cleaner than carpet. The staff were all very friendly and welcoming. October 13, 2014
Rated 2 out of 5 Nice bed, quiet. Would not stay here again. No breakfast options. Some people may not feel safe walking down Gerrard St. at night. Shelter is next to hotel. Hotel feels empty. Hotel doesn't feel welcoming. No gym. No bar. No dining. Trash was in the wastebasket in the washroom when I arrived in the room. No water bottles. No snacks. Lobby feels empty. October 11, 2014
Rated 4 out of 5 A lovely hotel experience I had a great stay at the St.James Hotel. I loved the cucumber and lemon water that was available in the lobby and the feel and decor of the hotel was wonderful. The elevator broke on my last day so I had to carry my bags down four flights of stairs which was unfortunate but I am sure the problem was fixed. I also felt the internet connection was a bit slow. October 3, 2014
Rated 5 out of 5 Great Room Our 2 Queen Beds room was immaculate, bright, fresh, and provided adequate space. The modern dark wood furnishings and flooring complimented the white décor very well. The high beds and high quality bed linens provided a comfortable rest. The microwave and refrigerator were handy. We liked that the modern bathroom (with nice shower) was well stocked with good quality towels. We also appreciated having complimentary bedroom slippers. In terms of room for improvement, the bathroom could perhaps do with another small shelf since there is not much space to put stuff at the sink area. Excellent customer service; friendly but professional staff. Great location. September 30, 2014